Refund & Cancellation
With Chi Networks, you get a 30 day money back guarantee on web and email hosting. If you are not 100% satisfied with your purchase, simply call the helpdesk and cancel your service contract. You will receive a full refund with no obligations.
Please ensure you have made arrangements for moving your website and DNS since we will not be responsible to moving it to an alternate vendor.
Unfortunately, we cannot provide a refund on domain registrations unless the domain was not registered due to a technical issue. You may transfer the domain to another vendor with no obligations.
If you paid by credit card, you will see a refund within 7 days of asking for a refund. If you paid by check, it may take us up to 30 days to send you a refund check.
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